L2 and L3 SAP SEED Application Support & Maintenance Services

Created a ‘Transformed’ support model capable of scaling up and adapting to support new initiatives and requirements (e.g. new technologies, new markets and geographies, fluctuating demand and supply, etc.)
The new ‘Transformed’ support model is based on:
Flexibility and ability to quickly respond to changes brought on by business cycle and roll-outs. Full responsibility with ‘worry less’ service. Improving ‘forever’ – innovation and continuous improvement (CI) embedded within the delivery model. Improving operational excellence, customer satisfaction and business value. Transparent and flexible pricing model which is reflective of economy of scale and efficiency changes.