JDA/BY WMS Technical Consultant (Developer)

Job Description

This is a remote position.

Experience: 3 to 12 Years

Description

• Proven experience leading a technical team.
• Should have excellent analytical skills, customer interfacing skills.
• Should be able to analyze and derive test cases using functional and technical specifications, especially on system integration mapping documentation.
• Implement configure and maintain the Warehouse Management System to meet the companions operation requirement.
• Collaborate with It and business stakeholders to ensure smooth integration of WMS with other enterprise systems.
• Collaborate with Cross Functional teams to gather and analyze business requirements for WMS Enhancements and modifications.
• Provide Technical Support and training to clients on JDA Products
• Strong Expertise in MOCA Components/Page Builder, Reports and Labels.

Application Support:

• Provide first-level contact and convey resolutions to user issues.
• Troubleshoot, diagnose and resolve application issues, proposing and implementing improvements where necessary.
• Monitor application performance and suggest measures to maintain application health.

User Training and Support:

• Conduct training sessions for users to ensure efficient utilization.
• Develop user guides and documentation.
• Assist users in understanding and using the application effectively.

Liaison with Stakeholders:

• Collaborate with the client’s business team to understand their needs and offer solutions.
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security.
• Coordinate with the technical team for necessary software upgrades or patches.

Requirements

Preferred Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Proven experience in a similar role, providing application support.
• Experience with JDA WMS is highly desirable.
• Understanding of Demand and supply planning process.
• Excellent problem-solving skills.
• Strong communication skills, capable of dealing with both technical and non-technical staff.